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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Hayworth

August 23, 2025

5  out of  5
rating by Joshua Hayworth
"Wonderful service from the start to finish. Had a great experience between Cody and Jake helping me through every step of the way."
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Benjamin Schlundt

August 22, 2025

5  out of  5
rating by Benjamin Schlundt
"I never thought I'd be leaving a review for an insurance rep, but here we are — and it's well deserved. Jake from State Farm isn't just a khaki-wearing icon; he's the real deal. Whether you're filing a claim, asking questions at 3 a.m., or just wondering what your coverage actually means, Jake shows up with professionalism, patience, and surprisingly great rates. No judgment, no runaround, no pressure — just honest help when you need it most. He makes insurance feel less like paperwork and more like peace of mind. If you’ve ever wished your insurance agent had main-character energy and actual customer service skills, ask for Jake. (Yes, even if it’s 3 in the morning and you’re in your pajamas.)"
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Paul Schamanek

August 22, 2025

5  out of  5
rating by Paul Schamanek
"Honest and trustworthy!"
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Samantha Krogman

August 22, 2025

5  out of  5
rating by Samantha Krogman
"This is the best office by far! Super happy with Cody and Jake’s customer service!"
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Connie Vanzant

August 22, 2025

5  out of  5
rating by Connie Vanzant
"This office is so friendly and knowledgeable. As a prior military family, we’ve had a lot of different agents and this office is by far the best!!"
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Alyssa Soots

August 21, 2025

5  out of  5
rating by Alyssa Soots
"This team makes insurance look easyyy! I reached out needing additional coverage on an existing plan, in less than 24 hours I had all my questions answered, a great rate on my additional coverage, a discount on my current coverage, and documents in hand! Cody Remington’s crew (special shout out to Chris R) were on it - communication was quick, efficient, and they made my part of the process effortless. Thanks again!!"
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Steven Stovall

August 21, 2025

5  out of  5
rating by Steven Stovall
"Cody and his team are awesome! Always helpful and always willing to take the time to answer any questions."
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Connor

August 21, 2025

5  out of  5
rating by Connor
"Made an appointment with the very kind and easy going Eve. She had great customer service and I will highly recommend friends and family to her. Everyone in the office was nice and welcoming which made the experience amazing."
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Katie Rolph

August 21, 2025

5  out of  5
rating by Katie Rolph
"Cody and his team provide good and friendly service. Yet, what impresses me the most is Cody's generosity in giving back to the community without hesitation. He recently sponsored a fundraising luncheon for a local nonprofit, which allowed all money raised at the event to go directly to programs and services to aid those in need in our community. Thank you, Cody!"
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Olga B

August 21, 2025

5  out of  5
rating by Olga B
"Such an amazing experience working with this team! Everyone is very friendly. I got the best rate I’ve ever seen . Definitely recommending this agency to all of my friends."
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Ethan Widmer

August 20, 2025

5  out of  5
rating by Ethan Widmer
"Cody Remington does a great job and was a great help!"
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Ryker Johnson

August 20, 2025

5  out of  5
rating by Ryker Johnson
"Cody Remington’s State Farm office in Salem has been amazing to work with! Friendly, professional, and always there to help—I feel completely taken care of with my auto insurance."
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Fernando Villagomez

August 20, 2025

5  out of  5
rating by Fernando Villagomez
"One of the best agents I’ve had, Very helpful highly recommend!"
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Cody Petzold

August 20, 2025

5  out of  5
rating by Cody Petzold
"Very respectful and very professional! Answered all my questions and got me the best rate I’ve seen!"
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John Elliott

August 19, 2025

5  out of  5
rating by John Elliott
"I have had very good communications with Chris at Cody Remington State farm. Chris is very knowledgeable and very helpful. His office is very efficient for sharing information. I recommend them highly!"
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M G

August 16, 2025

1  out of  5
rating by M G
"Owner is smoking some good crystal ball. I’ll explain… he answers phone , before I state a word , he comes 80 MPH. lie after lie ! Blaming another insurance provider for the wrongdoing /illegal cancellation of my girlfriend’s policy. I wish I made this next part up , him being overly bias! Threatening me to call 911 ? He was so high , thinking my girlfriend was in danger? Why?? Since I’m Hispanic & she’s white , & we all see the typical racial bias behavior .Definitely not right way to go about that transaction . Some peoples kids , never get it. Made foul comments about my girlfriend & apparently says she has a substance abuse?? When I confronted him proving him wrong , he says “whatever” ? He was hallucinating thinking my girlfriend had his same habit . I encourage all folks to keep an eye on personal information, who knows what else this reject is messing with, it’s scary ."
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B ee

June 10, 2025

1  out of  5
rating by B ee
"beware. I have perfect, driving history record, Rarely drive. Given quotes, then An extra $50 taken out of my bank account, from what the quote was. Constant over explaining but no resolution. Nothing online, in the app or even by mail showing the money they’re taking from you and what it’s going for. Sending me small checks in the mail with no reason explaining why. Had to delete the app because they’re online records are not up-to-date, or in real time, or even explain what they’re really are doing with your money, basically overcharging. Went somewhere else got much lower rates and real customer service."
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ethan peterson

February 18, 2025

5  out of  5
rating by ethan peterson
"Great place. People are super helpful and knowledgeable. Cody’s office has a great culture that is welcoming and friendly"
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A Google User

January 13, 2025

5  out of  5
rating by A Google User
"Cody and his team, Lane and Jake, are always professional and strive to thoroughly answer my questions. Even if they dont 100% have the answer for me right then and there, they work to find out and let me know. Thank you."
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anna

December 12, 2024

1  out of  5
rating by anna
"Horrible insurance company!! They didn't even investigate the information regarding an insurance quote or verify the applicant! Thus, the office may process a quote with your stolen identity - as it would have occurred with me, except my credit is frozen; unable to proceed with a quote or loan through my stolen identity. I don't recommend this insurance company at all!!!"
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Mark

December 3, 2024

5  out of  5
rating by Mark
"Very competitive pricing plus really attentive service. I am very impressed with the way they do business at this office. Highly recommended."
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Joel Reesman

September 13, 2024

3  out of  5
rating by Joel Reesman
"The guote was too high. I think you're trying to make a good deal. I wouldn't mind doing business with you"
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Alicia Michelson

May 14, 2024

5  out of  5
rating by Alicia Michelson
"Lane made the experience of getting auto coverage SO seamless and alleviated a lot of the stress we had about getting coverage. He was able to get the policy started the same day we got the quote, and was very pleasant to work with. I use State Farm for rental insurance and have had such a great experience already that I knew I wanted auto insurance through them. It was cheaper than other companies too. 🙏🏽 :) I am so thankful for Cody’s office, especially Lane!! Thank you!!"
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Julie Herren

May 9, 2024

5  out of  5
rating by Julie Herren
"Every time I call or need anything, the Team at StateFarm are so quick in getting back to me. Great customer Service. You guy’s Rock and thank you😀"
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Mary Hall

August 30, 2023

5  out of  5
rating by Mary Hall
"My experience with this agency was simple with clear explanations and information that told me what was important and helpful. The agent was kind and efficient in giving me quotes for cost of insuring my car."